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Updated: 7th April 2020
It is with regret we confirm that Royal Ascot will not go ahead. This was, of course, a likely outcome and we have already put in place a plan to execute the refund process in an efficient manner.
A text message was sent to all valid mobile numbers on our database. Followup information regarding the refund process will be sent to the lead person on each booking over the next few days. We appreciate your patience and understanding whilst we work through the process – some of which is based on refunds that must be retrieved from Royal Ascot for the tickets. They have assured us this will happen, but it will take a little time.
We understand you may have concerns with regards to refunds now the event has been cancelled. Royal Ascot have confirmed they will refund the tickets we have purchased on your behalf. We believe in keeping good relations with our members, so rest assured we will act accordingly – as long as you are up to date on the payment plan then the full package price will be refunded.
You will also have the option to transfer some or all of the funds to next years booking, should you wish to do so.
Aside from this, we sincerely hope you, your family and your friends are safe and well during this extraordinary time.